HELP CENTER
What Would You Like to Know?
Browse below to review the answers to some of the most common questions that we receive. If you still have questions or would like more information, please get in touch and we’ll be happy to assist you.
What areas do you serve?
We serve Southlake, Keller, North Richland Hills, Colleyville, Fort Worth and surrounding community. If you are not in the area, let us know where you are and we will get back to you quickly to confirm our availability.
What is a deep/ move in and out cleaning?
A Deep Cleaning add on is recommended if you have not had your home professionally cleaned in more than 2 months. This option allows our cleaners to perform a more comprehensive and thorough cleaning for homes that have not been cleaned for a while.
A Move-In/Move-Out or Moving Cleaning will include the inside of all empty kitchen and bathroom cabinetry, all of the baseboards in the home (that are accessible to us without having to move any heavy furniture) and inside all of the appliances. This cleaning is recommended if you are moving into or moving out of your home or are putting your home up on the market and need a thorough cleaning for showings. Please note the price remains the same if the home is empty as there is usually a lot more dust and debris that comes as a result of moving in or out of a home.
Can you clean when I am not home?
Absolutely, please contact us and we can work out the details.
What are your active hours?
As our name implies we are open 7 days a week, 8:30AM to 5:30 PM, however, when the job requires we do take exceptions to benefit you.
If I book a recurring cleaning, will I get the same cleaners?
If you book a recurring cleaning, Absolutely! Our system is set up to make sure you get the same team every time.